Privacy policy

Last updated

The short version

  • This website doesn't keep anything about you. No cookies, no analytics, no ads, no trackers, and nothing loaded from other companies. Our host, Cloudflare, sees the IP address of each request in order to deliver it.
  • Draw It Up: Football Strategy on PC collects nothing about you when you play on your own or with a friend on one computer. Steam handles purchases, achievements and cloud saves. The phone app has its own section below.
  • The Draw It Up: Football Strategy app (on phones, for players 13 and older (14 and older in Canada), in the United States, Australia, Canada, New Zealand, Singapore and Hong Kong) uses an anonymous account, with no name or email. You can choose to sign in with Apple or Google, or use a recovery code, to keep your team on any phone, and we still keep no email. It keeps your birth year, country, team and plays to run the game (including Arena and challenges to friends), shows ads (from Unity Ads), and you can delete everything at any time.
  • The Daily (daily.drawitupgame.com) has no accounts, ads or cookies. It keeps your tries in your browser and records each try, with a number that's new every day, to score and tune the puzzle.
  • If you contact us, we use your message only to reply.
  • We don't sell personal information. The only ads are in the phone app, and you choose whether they use your information.

Who we are

This policy covers drawitupgame.com and the Draw It Up™ games listed below. T&W Industries LLC ("we" or "us") makes the games and operates this website, and is responsible for the personal information described here. Our mailing address and phone number are under Contact. For any privacy question, email support@drawitupgame.com.

This website

drawitupgame.com doesn't use cookies, analytics, advertising, tracking pixels, social media widgets, or fonts and scripts from other companies. You never need to sign up or log in. Its only form is the phone app's account deletion request at /delete, which sends what you type straight to the app's server (see the app's section below).

Like every website, it has to be delivered by a server. Ours is hosted by Cloudflare. When you visit, your browser sends Cloudflare the technical details every web request includes, such as your IP address, the page you asked for and your browser type. Cloudflare uses them to deliver the page and to protect the site from attacks, under its own privacy policy.

We don't add any logging of our own. Cloudflare's dashboard shows us traffic totals (such as how many visits the site had and from which countries) and details of requests its security systems block. We don't use any of it to identify or follow visitors.

Links to other sites, like Steam or our social media accounts, take you to services with their own privacy policies. We don't control what they collect.

Contacting us

If you email support@drawitupgame.com, we receive your email address, your name if your email shows it, and whatever you write or attach. If you phone us or send us a letter, we receive your phone number or postal address and whatever you tell us. We use it only to answer you and to fix what you told us about. Our email provider, Zoho, stores our mailbox for us.

We delete support conversations within two years after they're resolved, or sooner if you ask. Please don't send passwords or payment details; we'll never ask for them.

The Daily

The Daily is our free daily football puzzle at daily.drawitupgame.com, for players 13 and older. It has no accounts, ads or cookies, and loads nothing from other companies. Its own privacy page has the full details. In short:

  • In your browser: your tries, your streak and your settings, and the name you type on a challenge if you add one. Clearing the site's data in your browser erases them.
  • What the Daily receives when you play: each try (the play you drew, its score and how you drew it), the steps of your visit, short notes if something on the page breaks, your browser and device type, your country as two letters, and a message you send with its form. These carry a random number that's new every day, so one day's visit isn't tied to the next unless you send a challenge.
  • Challenges: a challenge link keeps your scores for the day, your best play and the name you signed it with (if any), so the friend who opens it can see them; your play stays hidden until they finish their own day. Once you've sent a challenge, the days you finish on that browser are added to your links.
  • Never kept: IP addresses, email addresses, and names other than one you put on a challenge. Nothing is sold, shared or used for advertising.
  • How long: tries and visit steps are kept to tune the game (nothing in them identifies you); challenge links and their names are kept so the links keep working; messages and their answers are deleted a year after they're sent; Cloudflare's request logs within a week.
  • Your choices: clear the site's data in your browser, leave the name off a challenge, or ask with the Daily's form for a signed challenge to be taken down.

Draw It Up: Football Strategy

What the PC game collects

Nothing that identifies you when you play the Story, Free play, Challenges or a Duel on one computer. The PC game has no ads, no analytics and no tracking. Your progress, settings and playbooks are saved on your own computer.

Steam

The game is sold and run through Steam, which Valve Corporation operates. Valve handles your purchase, your Steam account, achievements, and Steam Cloud, which keeps a copy of your save file so you can pick up on another computer (if you have Steam Cloud turned on). Valve's privacy policy covers that information.

We never see your payment details. Valve gives us sales and usage reports made of totals, not information about individual players.

Past daily puzzles

The game's Challenges screen downloads past daily puzzles from our server. These downloads send nothing about you or how you play. Like any internet request, they show your IP address to our hosting provider, Cloudflare, which delivers them for us. We don't keep IP addresses, and our host's short-term technical logs, which we use only to fix problems, are deleted automatically within 7 days. If you don't open Challenges, the game doesn't make these requests.

Sharing plays

When you share a play, the game copies a play code or saves a file on your computer. It doesn't upload anything; you decide where it goes.

Online play

Online play on PC isn't available yet. When it arrives, it will use the same anonymous account and server as the phone app (without ads, purchases or notifications), and we'll update this section before it does. Until then, the PC game collects none of it. The phone app is covered in the next section.

Draw It Up: Football Strategy app

Who it's for

The app is for players 13 and older (14 and older in Canada), and it's available in the United States, Australia, Canada, New Zealand, Singapore and Hong Kong. Its first screen asks for your birth year (and your birth month, only if the year alone doesn't settle it). If you're under 13 (under 14 in Canada), the app turns you away on your phone and sends nothing to us. The app isn't directed at children.

What stays on your phone

The app keeps these on your phone: your birth year from the age screen, the country you were in when you answered it and the last country our server reported (two letters each, so the app knows which age rule and ad settings apply), your account's sign-in id and secret, a copy of your team, your practice record, the play you're drawing (until it's in), what you've bought, which ways you can sign in (just which), how many times you've opened the app and when you first did, when it last asked you for a rating, whether you've seen the welcome card, the last screen you were on (kept two minutes, so the app can reopen there after a crash), an ad's one-time code until our server confirms it, and the record of your ad consent choices, kept by Google's consent form. The app keeps a copy of your Playbook (with any changes not yet sent) and Head to Head's default deck on your phone, so you can play offline, and whether you've turned the sound off or muted an opponent's emotes stays on your phone and is never sent. Your Challenges results (each day's best and how many tries, for each team on this phone) stay on your phone too: they're never sent, and they don't come with your team to a new phone. Uninstalling the app erases all of it. Your practice record and your settings stay on this phone too: they don't come with your team when you sign in on another phone. Nothing from a Google or Apple sign-in stays on your phone, and the app doesn't store your recovery code.

What our server keeps

Your account is anonymous: a random id, plus a secret that stays on your phone (our server keeps only a scrambled copy of it). The app never asks for your name, email address, phone number, contacts, photos, files, microphone, camera or precise location. To run the game, our server keeps:

  • your birth year (and month, if the age screen asked for it), to apply the age rules and the rule for ads to players under 16;
  • the country your account was made in, as two letters worked out from your IP address at sign-up (we don't store the IP address);
  • when your account was made and last used, and your friend code;
  • your team's name, abbreviation and look (its kits, field, chalk, touchdown celebration and name banner), and every name you've submitted, with whether it was accepted;
  • the plays you draw and their results (with which version of the game engine scored them), your games with friends, your Duel rating, record and matches (including ghost matches, below), and your Endless runs (score, timeouts, rounds, each round's play, and when the score last went up);
  • Head to Head: your rating, record and trophies, each match (both teams, Quick or with a friend, the winner and the score, and every snap: each side's call, your play, your throw and the result), your invites to friends and theirs to you, your saved game plan decks and playbook plays, and your XP by formation and coverage;
  • your Playbook: each play you save (its name, its formation, the play it started from and the play itself), when it was saved and last changed, and the share code it came from if you added it from someone's share. When you delete a play, a short record of it (its id, formation and when) stays so the delete reaches your other phones. Play names go through our own name filter on our server, with no outside service; a name that doesn't pass becomes a plain one, like "Gun Trips · Snag";
  • plays you share: each share's code, what it holds (one play, a formation's plays or your whole Playbook), its title, and a copy of those plays as they were when you shared them, with when it was made. Deleting a share wipes it from our server;
  • Game Winning Drive: how many skips you used each day;
  • Arena: your Arena rating (used only to find you fair opponents, and never shown in the app), your wins, losses and trophies, the cards you've earned with their levels and statistics, your lineup and the formations you bring, your season results, and every Arena match you play, including each play you drew and how it turned out;
  • friend challenges: when you challenge a friend to a drive, both drives' plays and their results, so our server can decide who won;
  • your roster: your players' nicknames, which only you see, and their jersey numbers, plus when you renamed a player (no names, just the times, for the daily limit);
  • your play activity: your Career XP (each grant, what it was for and when) and level, each season's points and tier and whether you own its Premium Pass, your finish in the Duel each season, your players' Head to Head levels and the XP you haven't given out yet, the Game Balls you won and opened each day, the day you last claimed the Daily Gift, and how far each arena set has come;
  • your friends and friend requests, the teams you've blocked, and name reports you make or that are made about your team's name;
  • flags on plays or accounts that look unfair, for a person to review (not an automatic penalty);
  • your purchases (No ads, looks and kits, Endless and Challenges, and each season's Premium Pass, which is sold during its season and isn't a subscription). On Android: the product, Google Play's purchase token and order number, and its status. On iPhone: the product, Apple's original transaction id (and a scrambled copy of it), the transaction id as the order number, its status, whether it was a sandbox (test) purchase, and when it was bought and checked. Never your card or bank details;
  • your phone's notification address, if you allow notifications;
  • a record of each rewarded ad you watch, to try on a look, to use an Endless timeout or to get more Game Winning Drive skips: a random number for the ask, the look or game (and, for a timeout, the play it was for), and Unity's offer id;
  • for the one free Endless game a day: a scrambled (SHA-256) copy of your phone's id for our app (Android's ANDROID_ID, or Apple's identifierForVendor on iPhone) with the date. The app sends the id only with the free-game check, so reinstalling can't replay the day's free game. The scrambled copy isn't linked to your account, isn't used for ads, and is deleted after two days;
  • if you sign in, what's described under "Signing in";
  • when you search for a friend by name, what you type is part of that request's address, which our server's logs keep for up to 7 days to help us fix problems. Then it's deleted.

Signing in (optional)

Signing in is optional and never needed to play. In Settings → Account (or "Have an account? Sign in" when you first start), you can use Sign in with Apple (on iPhone) or Sign in with Google (on Android, and on iPhone where offered), or get a recovery code. Then a new phone, a reinstall or your other phone gets your team back.

  • For each way you sign in, our server keeps only a scrambled copy of Google's or Apple's id for you in this app, made with a secret key only our server holds, or a scrambled copy of your recovery code, with when it was linked and last used. These copies can't be turned back into your Google or Apple account or your code.
  • We never keep the email address, name or photo a sign-in can carry. We keep no Google token.
  • With Apple, we keep one token: Apple's refresh token, encrypted. We use it only to tell Apple to cancel it when you delete your account or unlink Apple, as Apple asks apps to do. If Apple doesn't confirm that, we try again for up to seven days, with the token still encrypted, and then delete it.
  • If you stop using your Apple ID with our app (in your Apple ID settings), or delete your Apple ID, Apple tells our server, and we remove that Apple link and its token. Your team stays on your phone.
  • If the account you sign in with already has a different team, you choose: play as that team, or keep the one on this phone. We never merge two teams. If the team on this phone isn't saved any other way, we delete it only after you confirm, or after you get a recovery code for it first.
  • Your recovery code is shown once. We keep only its scrambled copy, so we can't show it again; New code replaces it.
  • To check that a sign-in is fresh and meant for your phone, our server gives the app a random one-time number, deleted once it's used or after ten minutes. A sign-in waiting on your choice is held for five minutes, then deleted.
  • Signing in on a new phone signs the old phone out (it says your team is on another phone) and stops notifications to it. To stop hopping between teams, we note each time a sign-in moves to a different team, for a day.
  • Sign out (Settings → Account) makes this phone forget your team: we change your account's secret and stop notifications to this phone. Your team stays on our server for when you sign in again. The phone keeps only your birth year.
  • Unlink removes a way at once (never the last one), and for Apple cancels its token with Apple. Deleting your account removes them all.

What we never keep

Your IP address (Cloudflare sees it on every request; we don't store it), your phone's advertising ID (the ad software reads it on your phone; it never reaches our server; on iPhone it's Apple's advertising identifier, below), your phone's id for our app itself (only its scrambled copy, for two days), anything from a Google sign-in except a scrambled copy of its id, and anything from an Apple sign-in except that scrambled copy and Apple's encrypted refresh token (see "Signing in"), so never an email address, name or photo, and your recovery code itself. The app sends its version number with each request so our server can tell when it's too old to play; that isn't kept either. The app has no analytics or crash reporting of our own.

Challenges keeps nothing about you on our server: your results stay on your phone, and our server only fetches past puzzles from the Daily (daily.drawitupgame.com, our own site) without saying who's playing. If the app asks you to rate it, that's Google Play's or the App Store's own rating sheet, and nothing about it is sent to us. A deletion request on this website that doesn't match exactly one team isn't kept at all.

What other players see

Your team's name, abbreviation and look (its kits, field, chalk, touchdown celebration and name banner), its Duel rank and record, its place in The Masterminds (the Duel's top 500 teams), its best Endless score and rounds cleared on the Endless leaderboard (a game still going counts, marked as still playing), and the plays you drew against them once a round is over. Anyone who has your friend code can find your team and send you a friend request; you become friends only if you accept it.

Beside your team's name: your Career level, title and border, your season pass badge, and your finish in each season's Duel, for good (and your place, like "S1 #137", if you made the top 500).

In Head to Head: the team you play sees the levels your players play at and their jersey numbers, with each player's real name; your nicknames for your players are never shown to anyone else. Your team shows on Head to Head's leaderboards (the global board, your country's board and your friends' boards) with its name, look, trophies and arena; your country itself is never shown, and a team you've blocked doesn't see you there. Emotes are preset reactions: there's no chat and nothing typed. Your decks are never shown to anyone else. Your Playbook is yours alone unless you share from it. In a match, the other side sees the plays you run, not your book.

Ghost matches: when no live opponent is near their rank, a player may face a recording of another team's Duel plays from its last 30 days of finished matches, round by round, under that team's name and marked as a ghost. Your team can be someone's ghost in the same way. It doesn't change your rating or record, and you can't turn it off yet.

Sharing plays: when you share a play, a formation's plays or your whole Playbook, you get a code and a link (drawitupgame.com/p/...). Anyone with them can see, in the app, a copy of those plays (their names, formations and routes) as they were when you shared them, and add them to their own Playbook. Your team's name isn't part of a share. Deleting the share wipes it from our server, and its code and link stop working. Plays someone already added are their own copies and stay in their Playbook.

Arena: the team you play sees your team's name, look and Arena record, and your plays in each round once that round is over. Your team's name, look, trophies and arena also appear on Arena's leaderboards (worldwide, your country's and your friends'); your country itself is never shown, and a team you've blocked doesn't see you there. When you finish an Arena match, your plays from it may be offered later to another player near your level as a recorded opponent: they play the same rounds against your plays, shown under your team's name and the date you played. That is never offered to your friends or to a team blocked either way, and it never changes your trophies or rating.

Friend challenges: your friend sees your drive once they've played theirs, and your plays once the challenge is over.

Beat my play links (drawitupgame.com/beat/...) carry only a round's random id, or a Challenge's date and score, and nothing about you. The message you share also shows your score and the down and distance. Whoever opens the link in the app sees your team's name and look, and your score and 100 runs on that round, but never the play you drew.

Services we use

  • Cloudflare runs our server and stores its data, in the United States (the database is kept in eastern North America). It sees the IP address and technical details of every request (Cloudflare's privacy policy).
  • Anthropic: its Claude AI checks each new team name (and, for a reported name, the reasons chosen) before other players see it. It gets only the name and abbreviation, nothing that identifies you, and under its commercial terms it doesn't use them to train its models.
  • Google Play handles purchases on Android. We never see your card or bank details; our server checks each purchase, and any refund, with Google.
  • Apple handles purchases on iPhone, through the App Store, as payment processor. We never see your card or bank details; our server checks each purchase with Apple's App Store Server API, and Apple tells our server when a purchase is refunded.
  • Firebase Cloud Messaging (Google) delivers notifications if you allow them. It gets your phone's notification address and the words of each notification, which can include another team's name. On iPhone, Firebase hands them to Apple's push notification service, which delivers them to your phone.
  • Unity Ads (Unity Technologies) shows ads in the app, on Android and iPhone. Unity's software in the app collects its own information under Unity's privacy policy, including your phone's advertising ID, IP address (and the approximate location it shows), device and app details, the ads you see and tap, and technical diagnostics; Unity also lists identifiers and purchase history among what it handles, though the app sends Unity nothing about you or your purchases. We don't send Unity anything about you for ads. On iPhone, the advertising ID is Apple's advertising identifier (IDFA): Unity's software reads it only if you allow tracking at Apple's prompt, and that counts as tracking for third-party advertising and analytics. Players under 16 and players in Canada are never asked and never tracked, and saying no keeps ads that don't use your personal information. Google's consent form (see "Ads and your choices") still runs on both phones.
  • Google AdMob: versions of the app before 1.4, on Android and iPhone, include Google AdMob's software, which may collect the data Google describes in its privacy policy. 1.4 and later use Unity Ads instead.
  • Google (Sign in with Google, on Android or iPhone), only if you choose it: Google signs you in on your phone and gives the app a signed token for this app. Our server checks it against Google's public keys, keeps only the scrambled id and then drops the token. We send Google nothing about you, but Google knows you signed in to this app, under its own privacy policy.
  • Apple (Sign in with Apple, on iPhone), only if you choose it: the same as Google's. Our server also sends Apple the one-time code from the sign-in to get Apple's refresh token. It keeps that token encrypted and sends it back to Apple only to cancel it when you delete your account or unlink Apple. Apple tells our server if you stop using your Apple ID with the app.

We don't sell your information. Beyond the services listed here, no other company gets it.

Ads and your choices

Ads in the app come from Unity Ads, on Android and iPhone. Unity's software runs on your phone and collects its own information, as described under "Services we use".

  • A full-screen ad can show when you leave a result screen, at most once every three minutes. None show in your first launch, in the first three breaks of any later launch, or during an Endless run. The No ads purchase removes full-screen ads.
  • A rewarded ad shows only if you choose to watch one: to try on a look, to use one of Endless's timeouts (at most three a game) if you haven't bought the unlock, or to get three more Game Winning Drive skips after the day's three free ones. Players with the unlock never watch an ad for a timeout, and players with No ads have no limit on skips.
  • Where the law requires it, Google's consent form asks before ads based on your personal information are shown. The app passes your answer to Unity before Unity starts. If you say no, you see ads that don't use it. Privacy choices at the bottom of the home screen lets you change your answer. A Unity ad also has a data privacy icon where you can opt out of ads based on your information, and you can limit them in your phone's settings (on Android: Settings, then Google, then Ads).
  • On iPhone, after Google's consent form, Apple's tracking prompt asks whether the app may track you for ads. It's shown only if you can get personalized ads: not if your birth year makes you under 16, and not in Canada, where you're never tracked. If you say no, you still see ads, just not personalized ones. You can change your answer in Settings, then Privacy & Security, then Tracking.
  • If your birth year makes you under 16, the app tells the ad company so (Unity is told to show you only ads that don't use a profile of you), and you only see ads that don't use a profile of you.
  • In Canada, the app shows only ads that don't use your personal information (non-personalized ads).
  • On Android and iPhone, Unity's age limit blocks ads for games and apps rated 17+.

Notifications

The app asks the first time you open Play a friend. If you say no, nothing is sent. If you say yes, we use notifications only for the game (your turn, a friend request, a game over), and you can turn them off at any time in your phone's settings.

How long we keep it

  • Your account, team, plays, games, Endless runs, Duel and Head to Head records, roster, Career and season records, friends, blocks, reports, purchases, notification address, rewarded ads, your Playbook (and the short records of deleted plays), plays you've shared and Game Winning Drive skips: until you delete your account.
  • A live Duel's state: until it ends. A live Head to Head match's state: ten minutes after it ends. A live Arena match's state: ten minutes after it ends.
  • Your Arena record, cards, lineup, season results and recorded plays: until you delete your account (a recorded play also stops being offered to other players after a set number have played it). The Arena matches you played: they stay after you delete your account, no longer pointing to your team.
  • A friend challenge (both drives' plays and results): until either of you deletes your account, which deletes it for both.
  • Your sign-in links (the scrambled ids or code) and Apple's encrypted token: until you unlink one, make a new code, stop using your Apple ID with the app, or delete your account. A cancel Apple hasn't confirmed: up to seven more days, then deleted.
  • A sign-in's one-time number: until it's used, or ten minutes. A sign-in waiting on your choice: five minutes. The note that a sign-in moved to another team: a day.
  • The free Endless game's check (a scrambled phone id and a date, linked to no account): two days.
  • The code and name in a deletion request made on this website that matches a team: until it's carried out (14 days later) or the team's owner keeps the team.
  • A deletion request that doesn't match exactly one team isn't stored.
  • Our server's technical logs (each request's details, which can include an IP address and the location it suggests, and our server's own error messages): 7 days, used only to fix problems and protect the service.

Deleting your account

In the app: Team screen → Delete account → Delete for good. It's deleted straight away (finish or concede a live Duel first).

Without the app: use drawitupgame.com/delete with your team's friend code or name. The team's owner is told in the app and can keep the team; otherwise it's deleted 14 days later.

Deleting removes your account, team, every name you submitted, your friends, blocks, reports, plays, Endless runs (and your place on its leaderboard), Duel record, your Head to Head rating, record, trophies, decks, playbook and invites, your roster's nicknames and numbers, your players' XP and levels, your Game Balls and Daily Gift, and arena sets, your Career XP and level, your season pass standing, Premium Pass record and season finishes, purchase records, notification address, rewarded ads, your Playbook and the plays you've shared (their codes and links stop working), your Game Winning Drive skips, your Arena record, cards, lineup, season results and recorded plays (no one is offered your recorded plays again), your friend challenges (for both of you), and every way you signed in. If you signed in with Apple, we also tell Apple to cancel its token. Google has nothing of ours to cancel. Other players' history of games against you stays, Arena matches you played among them, shown as "Deleted team" and linked to no one, so their records still add up. Plays other players already added to their Playbooks from your shares are their own copies and stay with them. Purchases stay with your Google Play or App Store account: Restore purchases brings them back on a new team.

Children

Our website and our PC game don't ask for or keep personal information from anyone, including children (our host, Cloudflare, sees the IP address of each request in order to deliver it). The Daily and the phone app are for players 13 and older (the app: 14 and older in Canada); the app's age screen turns younger players away on the phone before anything is sent, and the app isn't directed at children. We don't knowingly collect personal information from children under 13 (or the minimum age where they live), and if we learn we have, we delete it.

If a child emails us, we'll use the email address only to reply to that message, and then delete it. If you're a parent or guardian and think your child has sent us personal information, email support@drawitupgame.com and we'll delete it.

Before any other Draw It Up website feature or game collects information from players, we'll update this policy first and put the protections for children that the law requires in place.

Your choices and rights

Depending on where you live (for example the European Union, the United Kingdom, Canada, Australia, New Zealand, Singapore, Hong Kong or California), you may have the right to ask what personal information we have about you, get a copy of it, receive it in a portable format, correct it, delete it, limit how we use it, or object to how we use it. For this website, the only personal information we might have is a message you've sent us; for the phone app, it's what the app's section lists. You can delete your app account yourself at any time (in the app, or at /delete). For anything else, email support@drawitupgame.com (with your team's friend code, for the app) and we'll respond within one month. You can also complain to your local data protection authority.

Where EU or UK law applies, we handle the little information described here on these grounds: delivering and protecting the website (our legitimate interest in running a safe, working site) and answering your emails (because you asked us to).

We don't sell personal information, and we don't use it to make decisions about you that have legal or similarly significant effects. On this website and in the PC game, we don't share it or use it for targeted advertising, so browser privacy signals like Global Privacy Control and Do Not Track don't change anything here: there's nothing to switch off. In the phone app, Unity Ads, which shows the ads, may use the information its software collects to show ads based on it; under some US state laws that counts as sharing for targeted advertising. You can turn that off at any time in the app's Privacy choices (and from the data privacy icon on a Unity ad), and players under 16 only see ads that don't use a profile of them.

If you are in Canada

The Draw It Up: Football Strategy phone app is available in Canada. We handle the personal information of people in Canada in line with the federal Personal Information Protection and Electronic Documents Act (PIPEDA) and, for people in Quebec, Quebec's Act respecting the protection of personal information in the private sector. Everything else in this policy applies to you too. This policy and our terms of use are also available in French: Politique de confidentialité and Conditions d'utilisation. Elles sont offertes en français.

Who is responsible

T&W Industries LLC is responsible for the personal information described here. The person in charge of protecting it is our Privacy Officer, T&W Industries LLC. Contact the Privacy Officer at support@drawitupgame.com, or by mail at the address under Contact.

The age rule

In Canada the app is for players 14 and older. If you're under 14, the app turns you away on your phone and sends nothing to us. We don't knowingly collect personal information from anyone under 14 in Canada.

Ads

In Canada the app shows only ads that don't use your personal information (non-personalized ads), the same kind that players under 16 see elsewhere. Players can't change this. To know whether you're in Canada, the app asks our server which country your request comes from, which it reads from your IP address without storing it; if the app can't tell, it shows non-personalized ads too. Unity, which shows the ads, still collects its own technical information on your phone under its own policy (see the app's section).

Your information leaves Canada

The app's server and its data are run by Cloudflare in the United States. Anthropic (team name checks), Google (Google Play and Firebase), Unity (ads), Apple (App Store purchases and iPhone notifications) and Zoho (support email) also handle information in the United States, and Google and Zoho in other countries too. The laws there are different from Canada's, and courts or government agencies there may be able to ask for access to it. We use written terms with these providers that limit what they can do with your information.

Asking for your information, or a correction

You can ask the Privacy Officer for the personal information we hold about you, to correct it, or to take your consent back (deleting your account in the app, or at /delete, does that). If you live in Quebec, you can also ask for a copy of it in a structured, commonly used format. It's free. We'll answer in writing within 30 days. Include your team's friend code so we can find it. If we turn a request down, we'll tell you why and how to complain.

Complaints

If you have a concern about how we handle your information, write to the Privacy Officer first at support@drawitupgame.com and we'll reply within 30 days. If you're not satisfied, you can complain to the Office of the Privacy Commissioner of Canada or, in Quebec, to the Commission d'accès à l'information.

Data breaches

If personal information we hold is lost or accessed without permission, and that creates a real risk of significant harm (in Quebec, a risk of serious injury), we'll tell the people affected and report it to the Privacy Commissioner of Canada (in Quebec, to the Commission d'accès à l'information). We keep a record of every incident, whether or not it has to be reported.

If you are in Australia

The Draw It Up: Football Strategy phone app is available in Australia. We handle the personal information of people in Australia in line with the Privacy Act 1988 and the Australian Privacy Principles (APPs). Everything else in this policy applies to you too; this section adds what the APPs ask us to say.

What we collect, how and why

The app's section lists exactly what the app collects and keeps, how, and why: an anonymous account, your birth year, the country you signed up from, your team and its plays, and the other items listed there. We hold it on our server, run by Cloudflare. It's sent only over encrypted connections, and the server keeps only a scrambled copy of your account's secret. We use it to run the game, keep it fair and safe, check purchases, deliver notifications you allow, and answer you. We don't send marketing messages.

Disclosure overseas

Yes, we're likely to disclose your information to companies outside Australia. We're a United States company and our providers work mainly in the United States:

  • Cloudflare runs the app's server and stores its data (the database is in eastern North America) and sees each request's IP address.
  • Anthropic checks team names (only the name and abbreviation, nothing that identifies you).
  • Google handles purchases on Google Play, delivers notifications through Firebase.
  • Unity shows ads in the app, collecting its own information on your phone under its own policy.
  • Apple handles purchases on the App Store and delivers notifications on iPhone, as payment processor and notification service.
  • Zoho hosts the mailbox for support emails.

Google and Zoho also run services in other countries, so your information may be handled there, but we can't name every one. Other players in the app, who may be anywhere in the world, see your team's name, look and record (see the app's section). Before we disclose information overseas we take reasonable steps to make sure the company handles it under written terms that limit what it can do with it.

Asking for your information, or a correction

You can ask us for the personal information we hold about you, or to correct it, by emailing support@drawitupgame.com (include your team's friend code if you're asking about the app). It's free. We'll reply within 30 days. If we can't give you access or make a correction, we'll tell you why in writing, as the Act requires, and how to complain. You can change your team's name in the app, and delete your account in the app or at /delete.

Complaints

If you think we've breached the APPs, email support@drawitupgame.com first and tell us what happened. We'll reply within 30 days. If you don't hear back, or aren't happy with our answer, you can complain to the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

Data breaches

If personal information we hold is lost or accessed without permission, and that's likely to cause serious harm, we'll tell the people affected and the OAIC, as the Notifiable Data Breaches scheme requires.

If you are in New Zealand

The Draw It Up: Football Strategy phone app is available in New Zealand. We handle the personal information of people in New Zealand in line with the Privacy Act 2020 and its information privacy principles. Everything else in this policy applies to you too. The app's section lists what the app collects, how and why. We don't send marketing messages.

Who to contact. Our Privacy Officer, T&W Industries LLC, at support@drawitupgame.com, or by mail at the address under Contact.

Sent outside New Zealand. The app's server and its data are run by Cloudflare in the United States. Anthropic (team name checks), Google (Google Play and Firebase), Unity (ads), Apple (App Store purchases and iPhone notifications) and Zoho (support email) also handle information in the United States, and Google and Zoho in other countries too. We use written terms with these providers that limit what they can do with your information. Unity's ad software collects its own information on your phone under its own policy.

Seeing and correcting your information. You can ask the Privacy Officer for the personal information we hold about you, or ask us to correct it. It's free. We'll reply as soon as we can and within 20 working days. If we refuse, we'll tell you why and how to complain.

Complaints. Tell the Privacy Officer first at support@drawitupgame.com. If you're not satisfied, you can complain to the Office of the Privacy Commissioner, which asks that you try to settle it with us first.

Data breaches. If a privacy breach has caused, or is likely to cause, serious harm, we'll tell the Privacy Commissioner and the people affected as soon as we can.

If you are in Singapore

The Draw It Up: Football Strategy phone app is available in Singapore. We handle the personal data of people in Singapore in line with the Personal Data Protection Act 2012 (PDPA). Everything else in this policy applies to you too. The app's section lists what the app collects and why. We don't send marketing messages.

Data protection officer. Our Privacy Officer, T&W Industries LLC, is our data protection officer. Contact them at support@drawitupgame.com, or by mail at the address under Contact.

Age and consent. The app is for players 13 and older, and its age screen turns younger players away before anything is sent. You can withdraw your consent at any time by deleting your account, in the app or at /delete.

Sent outside Singapore. The app's server and its data are run by Cloudflare in the United States. Anthropic (team name checks), Google (Google Play and Firebase), Unity (ads), Apple (App Store purchases and iPhone notifications) and Zoho (support email) also handle personal data in the United States, and Google and Zoho in other countries too. We use written terms with these providers that require them to protect it to a standard comparable to the PDPA. Google's ad software collects its own information on your phone under Google's own policy.

Access and correction. You can ask the Privacy Officer for the personal data we hold about you and how we've used or shared it in the past year, or ask us to correct it. We'll reply within 30 days. If we can't, we'll tell you why.

Complaints. Write to the Privacy Officer first at support@drawitupgame.com and we'll reply within 30 days. If you're not satisfied, you can complain to the Personal Data Protection Commission.

Data breaches. If a data breach is likely to cause you significant harm, or affects 500 or more people, we'll tell the Personal Data Protection Commission within 3 calendar days of deciding it must be reported, and tell the people affected.

If you are in Hong Kong

The Draw It Up: Football Strategy phone app is available in Hong Kong. We handle the personal data of people in Hong Kong in line with the Personal Data (Privacy) Ordinance. Everything else in this policy applies to you too. The app's section is our statement of what we collect, why, and to whom it goes: your information is collected to run the game, and it is passed only to the companies that section lists, which handle it on our behalf. We don't use it for direct marketing.

Who to contact. Our Privacy Officer, T&W Industries LLC, at support@drawitupgame.com, or by mail at the address under Contact.

Sent outside Hong Kong. The app's server and its data are run by Cloudflare in the United States. Anthropic (team name checks), Google (Google Play and Firebase), Unity (ads), Apple (App Store purchases and iPhone notifications) and Zoho (support email) also handle personal data in the United States, and Google and Zoho in other countries too. We use written terms with these providers that limit what they can do with it. Unity's ad software collects its own information on your phone under its own policy.

Access and correction. You can ask the Privacy Officer for a copy of the personal data we hold about you, or ask us to correct it. We'll reply within 30 days, and in any case within the 40 days the Ordinance allows. We don't charge for it.

Complaints. Write to the Privacy Officer first at support@drawitupgame.com. If you're not satisfied, you can complain to the Office of the Privacy Commissioner for Personal Data.

Data breaches. If personal data we hold is lost or accessed without permission and there is a real risk of harm, we'll tell the people affected and the Privacy Commissioner.

Where information is handled

We're a United States company. Our providers, Cloudflare (hosting, and the phone app's server), Zoho (email), Anthropic (checking team names), Google (Google Play and Firebase), Unity (ads) and Apple (App Store purchases and iPhone notifications), may handle information in the United States and other countries, under contracts that require them to protect it. When information moves from the European Union, the United Kingdom or Switzerland to the United States, they rely on recognized safeguards such as the European Commission's Standard Contractual Clauses or the EU-U.S. Data Privacy Framework.

How long information is kept: we delete support conversations within two years after they're resolved, or sooner if you ask. The phone app's section says how long it keeps each thing. We keep no other personal information. Cloudflare keeps its own short-term technical logs under its privacy policy.

Security

We keep as little information as we can, the whole site is served over HTTPS, and the accounts that run it are protected with two-factor authentication. The phone app talks to its server only over encrypted connections, and the server keeps only a scrambled copy of each account's secret.

Changes to this policy

When we change this policy, we'll update the date at the top and list the change below. Before a new game or feature collects anything new, its section will be added here first.

  • : First version: the website and Draw It Up: Football Strategy.
  • : Added the Draw It Up: Football Strategy phone app, and the account deletion page.
  • : Added the app's optional Save your team (Sign in with Google or Apple, or a recovery code).
  • : Added the Daily (daily.drawitupgame.com), and in the app: Endless (runs, leaderboard, timeouts and the free game's phone check), Challenges, ghost matches, Beat my play links, team extras, what stays on the phone, and when ads show.
  • : App: friends only through an accepted request, and two more things kept only on the phone.
  • : Added a section for people in Australia (the app is now available there): where information goes overseas, access and correction, complaints and data breaches.
  • : Added a section for people in Canada (the app is now available there), the age rule (14 and older in Canada), non-personalized ads in Canada, and a French version of this policy and the terms.
  • : Added sections for people in New Zealand, Singapore and Hong Kong (the app is now available there), and New Zealand consumer rights in the terms.
  • : Added the iPhone app (App Store purchases checked with Apple, Apple's refund notices, notifications through Apple's push service, Apple's tracking prompt and advertising identifier), and in the app: Head to Head, your roster's nicknames and numbers, the Career level, season pass and Premium Pass, and season finishes.
  • : App: Sign in with Apple or Google (Google on iPhone too), sign out, and Apple's sign-in token kept encrypted only to cancel it at deletion or unlink; the Playbook saved on our server, with share codes; Game Winning Drive skips; practice record and settings stay on the phone.
  • : App 1.4: Arena (your rating, record, cards, lineup, season results and matches kept on our server; what other players see, leaderboards, and recorded plays that may be offered to a player near your level) and friend challenges (both drives' plays and results kept, deleted for both when either of you deletes an account); on Android the ads come from Unity Ads (iPhone stays on Google AdMob), with ads that don't use a profile of you for players under 16 and in Canada.
  • : Ads: the iPhone app also shows ads from Unity Ads, as on Android; Google AdMob is named only for versions before 1.4, which include its software. Unity's age limit (no ads for games and apps rated 17+) applies on both phones.

Contact

This website and our games are operated by:

Email is the quickest way to reach us. Using this website is also covered by our terms of use.